Please cancel or reschedule at least 24 hours in advance to avoid losing your deposit.

Less than 24 hours = deposit is forfeited.

We understand emergencies happen — just let us know as soon as possible.

Español: Cancele o reprograme con al menos 24 horas de anticipación para evitar perder su depósito.

Missed appointments without notice = full cost charged.

Please communicate with us if something changes, we want to work with you, not against you.

Español: Las citas perdidas sin aviso se cobrarán en su totalidad.

If you arrive more than 15 minutes late, your scan may need to be shortened, rescheduled, or fully charged.

Please arrive prepared (full bladder if required) so we can make the most of your appointment.

Español: Llegadas con más de 15 minutos de retraso pueden resultar en un estudio más corto, reprogramado o cobrado en su totalidad.

Children are welcome! But if they become disruptive, another adult may need to step out with them.

Respect for staff and other families ensures everyone has a positive, comfortable experience.

Español: Los niños son bienvenidos, pero si se vuelven inquietos, otro adulto deberá acompañarlos afuera. El respeto hacia el personal y otras familias garantiza una experiencia positiva.

We understand that life happens — sick kids, traffic, busy days. Please just keep us in the loop if something changes. Our goal is always to make your visit smooth, supportive, and stress-free.

Español: Entendemos que la vida pasa — niños enfermos, tráfico, días ocupados. Solo manténganos informados si algo cambia. Nuestra meta es que su visita sea fluida, comprensiva y sin estrés.

All services are final and no refunds will be issued.